In order to you use Keepster, you need 3 things:
Please check if your computer is due for a software update! You must be running Mac OS Sierra (version 10.12) or higher on any Mac computer.
If you are not on v10.12 or higher, we suggest that you update your OS. Yes, we get that it’s never a good time … but your computer will be safer and super happy!
Also, please check you have enough free space on your computer to accommodate the backup of your messaging. If more space is required please remove any unwanted data on either your Mac or iPhone.
Keepster is available for iPhone / Mac devices at this time. We will update you as soon as the app is available on other phones and computers.
Here are some tips for troubleshooting backups that won't start or seem to have timed-out:
Also, sometimes iPhone cables can be tricky - we recommend that you check the cable to make sure it is a quality brand and in good condition.
If the devices are trusted and connected by a good cable then try to unplug, and re-plug in the cable to your iPhone. This will reset the connection and allow you to restart the backup.
If all else fails, we recommend you power cycle your device by turning off and then back on. This will reboot the iOS and reconnect to the Internet. It's amazing what a reboot can do.
Yes, only trusted computers can sync with your iOS device, create backups, and access your device's photos, videos, contacts, and other content. For security purposes, Keepster also needs this trusted settings to perform the backup process. For more information about how to Trust your devices, please see the Apple website.
IMPORTANT TIP: Make sure you only trust your personal computers. It is not recommended to trust or use Keepster public computers.
Only users who are able to log into the computer AND Keepster. You must be logged into the computer with the Keepster Backup AND log into the Keepster app to access the messages in the backup. We hope that these precautions ensure that you are the only person with access to your backups.
IMPORTANT TIP: We recommend that you require a password to log into your devices and computers. We also recommend logging out of Keepster when you are not using the app.
We take your privacy very seriously and understand how important it is to you!
The Keepster app has been built in a way to maintain your privacy & backup your messages. In short:
The full backup of your messages is stored locally on your computer hard drive. The messages you have put into Keepsters are stored encrypted on our servers.
To back up your iPhone, connect your phone to your Mac or PC using the USB cable provided and open iTunes. After backing up your phone, you will then be able to use Keepster to save your messages from your iPhone to your computer.
In iTunes 12, when your iOS device is plugged into your computer, you should see a device icon in the upper-left section of the iTunes window. Clicking on that device icon will bring you to the summary page for that iOS device (iPhone, iPad, or iPod Touch) or bring up a menu of multiple devices for you to select from.
In older iTunes prior to iTunes 12: In the upper-right corner of the iTunes window, you should see a button for one or more iOS devices. Press that button to bring up the summary page for your iPhone/iPad. If you do not see the button for your phone in the upper-right corner of iTunes, check to see if you have a list on the left-hand side of your iTunes window. If so, your phone should appear under "Devices" in that list. Click on the device name in order to bring up the information window for your iPhone/iPad.
Note: If you do not see any of the buttons we reference above, you can also try "Devices" in the File menu. If you still do not see any devices in that File > Devices menu, it is likely that iTunes is having trouble recognizing your device — in that case, you can try restarting your computer. That usually helps. For more information, we refer you to the Apple website.
In the "Backups" section of the summary page, press the "Backup Up Now" button. This will backup to your computer regardless of your iCloud settings on the left. Keepster can read from both non-encrypted and encrypted backups (assuming you know the password!) so you can leave the encryption checkbox set however you like.
Note: Since iTunes 11, many people are seeing a screen that gives the option "Restore from Backup" or "Setup as New" when plugging in their iPhone for the first time to iTunes. You want to choose the option "Setup as New." Even though this sounds like it might wipe the phone, it does not -- it just sets up the phone as a "new" device in the list of devices that iTunes tracks. We believe that this happens only the first time you plug in your iPhone after upgrading to iTunes 11.
Keepster Backup saves all your:
All other files (PDF, Videos, Audio, etc.) are not saved by Keepster.
Backup time will depend upon how much data you have on your phone. Keepster displays a progress bar to keep you informed of the backup status. Keepster recommends backing up your device at times when you are not likely to get a phone call which will interrupt the backup process. If your backup is interrupted or very slow, we recommend that you check your connection and restart the backup.
IMPORTANT TIP: For laptops, it can be helpful to plug them in during the backup.
STORAGE TIP: To cut down on backup size & time, you might want to remove any unwanted media, videos, podcasts.
No, the next new Keepster Backup will only backup the messages that remain on your phone.
Keepster is a great way to backup and then clean off old messages from your phone. First backup your device using Keepster and confirm that your messages are in the backup. Then using your phone delete any messages you no longer want or are taking up storage on your device. Finally, create a new Keepster Backup. Messages saved in Keepsters (folders) from backups will also still be available whether you delete them from your phone, or not.
Keepster is a great way to organize your messages into folders.
Here is the process to create a Keepster:
The following are the costs to order a printed Keepster Book:
You can use any image you wish on the cover of your Keepster Book. This means you can find your favorite cover photo in your Photos for iOS, Google, Dropbox, Flikr or other online photo galleries. You must first save the file to your computer so you can upload to Keepster Book settings. To save an image from the Internet or your photo libraries, follow these basic steps:
TIP: Save the image you want to use for your cover on your desktop, so its easy to find.
The Keepster app makes it easy and fun to transform your messages in printed and bound full-color books. Once you have Keepster installed, it's only a few steps to create a Keepster Book from your favorite or important messages.
We take every reasonable measure to protect your personal information.Data Privacy
Get started doing more with your messages.