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Answers to common questions we get on how to use Keepster ...
also, checkout the How-To section of our blog.
Yes! It is possible to purchase a Gift Code for any amount that you wish.
No physical card will be sent to the recipient. Instead, once you’ve completed the purchase for the desired amount you will receive an email confirmation with a unique code.
You can forward the email confirmation code to the recipient, share it with them separately, or choose to have Keepster email the recipient.
First, complete the purchase on our Gift Code page.
Immediately after, you will receive an email with the purchase confirmation and a unique Gift Code.
You can forward the confirmation email with the code to the recipient, email them independently, or select the option to have the gift code emailed to the recipient on any day that you choose.
When ordering their book the recipient will input their unique promo code at checkout. If the gift amount is insufficient to cover the book's cost, the remaining balance will be calculated and payment made during the checkout process. Please note that if the book costs less than the amount gifted, Keepster will not be able to maintain the remaining balance of the gift code.
The purchaser will need to contact support by pinging us in CHAT on the Keepster website, or emailing us at email@example.com. We will re-send the code via email to the purchaser and gift recipient. Please note, for security purposes, we can only send the promo code to the email address under which the purchase was made.
Please keep in mind, Keepster will not be able to maintain a balance for the gift promo code. If the cost of the recipient’s book is less than the gifted amount, the remaining balance will be considered spent.
Gift codes cannot be refunded under any circumstances.
Before gifting an intended recipient please be sure that they have access to all the necessary requirements for using Keepster. Most importantly, they are an iPhone user and have a computer where they can install and use Keepster.
Everyone who uses Keepster will need the following:
We take every reasonable measure to protect your personal information.DATA PRIVACY
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